Rackmount Series

RecorderMax rackmount call recording systems are engineered for enterprise deployments, call centres, and IT-managed server rooms that require high-channel capacity, centralised administration, and non-stop unattended operation. Housed in standard 19-inch server rack enclosures, the TR7001U (1U) and TR8002U (2U) record between 8 and 64 PTCL or PABX telephone lines simultaneously — every channel captured independently to a pre-installed 1TB hard drive in WAV format with full CDR logging. Both systems integrate directly with your corporate LAN or WAN, giving compliance officers, QA managers, and IT administrators remote access to every recording from any browser or the free RecorderMax CMS application. Search by date, extension, caller ID, or call duration. Schedule automated backups to a network drive or cloud server. Assign role-based user permissions so agents access only their own recordings while supervisors and administrators monitor all channels in real time. The TR8002U adds a 5-inch front-panel touch screen, Voice Announcement for branded caller greetings, software dialling, and Smart Client multi-site CMS for enterprise-wide management across multiple locations. Storage reaches 70,000+ hours on 1TB, expandable to 4TB. Both units run on Linux 3.0 for silent, maintenance-free operation and carry CE, FCC, and RoHS certification. Deployed by banks, BPO companies, government agencies, insurance firms, and corporate call centres across Pakistan for regulatory compliance, quality assurance, and agent performance monitoring. On-site installation available. WhatsApp: 03000-111864.