The TR500 is RecorderMax's entry-level standalone PTCL landline call recorder — built for homes and small offices that need reliable, automatic call recording with no PC, no internet, and no technical setup. Plug it in and every call is saved.
Key Features
Works with all PTCL, analog, PABX & RJ11 phone lines
Records both sides of every call — automatically, on pickup
32GB SD Card — stores 240 hours of telephone conversations
Time & date stamped files — instant search by call date/time
Inbuilt display with search — browse recordings directly on device
Built-in speaker — play back recordings directly on the device
Answering machine with personalized greeting (Voice Mail Box)
Inbuilt MIC — record conferences, dictation & home memos
CLI support — records incoming & outgoing numbers (FSK & DTMF)
Loop recording — never misses a call when storage is full
Full CDR logging: date, time, duration, in/out call numbers
No PC required — records and plays back completely standalone
Plug your PTCL phone line into Port 1, connect your handset to Port 2, and plug in power. Every call records automatically to the 32GB SD card. The built-in display and speaker let you search and play back recordings directly on the device — no PC needed.
What's in the Box
TR500 Standalone Call Recorder unit
32GB SD Card — pre-installed
DC Power Adapter
RJ11 Phone Cable × 2
User Manual (English)
TR500 Product Brochure
RecorderMax Warranty Card
General Specifications — TR500
Platform
TR500 Series
Model Number
TR500
Form Factor
Compact Standalone Box
Dimensions
145 × 90 × 41 mm
Weight
5.8 oz (≈ 164 g)
Display
LCD Screen with 12 status indicators
Power Input
AC Adapter
Operating System
Windows
Certifications
CE · FCC · IC
Warranty
1 Month
Storage & Recording
Onboard Storage
32GB SD Card
Max Storage
Up to 32GB
Recording Format
WAV
Storage Capacity
240 hours on 32GB SD Card
Loop Recording
Yes - auto-overwrites oldest
Manual Recording
Yes — via button
Connectivity
Phone Port
Port 1 (Wall Line In) · Port 2 (Handset Out)
Headphone Jack
3.5mm
Built-in Speaker
Yes
Built-in MIC
Yes
Caller ID (CID)
DTMF / FSK
Compatibility
PTCL - Analog - PABX - RJ11
PC Software
PC Playback via SD card (Windows compatible)
Technical Parameters
Device Specifications
Memory / Storage
Up to 32GB SD Card
Audio Format
WAV
LCD Screen
Yes
External Speaker
Yes
Headphone Jack
3.5mm
Built-in MIC
Yes (conference recording)
Dimensions
145 × 90 × 41 mm
Weight
5.8 oz (≈ 164 g)
Certifications
CE · FCC · IC
Features
Caller ID
DTMF / FSK
Recording Modes
Auto + Manual
Answering Machine
Yes (Voice Mail Box)
Greeting Message
Personalizable OGM
Alarm Clock
Up to 3 alarms
Music Player
Yes (from SD card)
Ringer Count Setting
00–12 rings
CDR Logging
Date, time, duration, in/out number
Listen to a sample call recorded on the TR500 Standalone PTCL Landline Call Recorder — 32GB, 240 Hours. Audio is clean and captures both sides of the conversation.
Recording quality note:
Audio format is determined by the device. Both sides of every call are recorded in a single file, retrievable by date and time.
Download software, manuals, and firmware for the TR500 Standalone PTCL Landline Call Recorder — 32GB, 240 Hours.
TR500 User Manual (English)
PDF
↓ PDF
TR500 Product Brochure
PDF
↓ PDF
TR500 Application (Windows)
EXE
↓ Download
Does the TR500 work with PTCL and PABX phone lines? +
Yes. The TR500 is compatible with all standard analog PTCL landlines, PABX extensions, and any phone system using RJ11 connectors.
Do I need a PC or internet to use the TR500? +
No. The TR500 is 100% standalone. The built-in display and speaker let you search and play back recordings directly on the device. PC software is optional. No internet needed.
How many hours of recordings does the 32GB card hold? +
The 32GB SD card stores approximately 240 hours of telephone conversations in WAV format.
Does it record both sides of the call? +
Yes. Both the caller's voice and your voice are captured in a single file with full CDR: date, time, duration, and call number.
Can I listen to recordings without connecting to a PC? +
Yes. The TR500 has a built-in speaker and display that lets you search by date and time and play back recordings directly on the device.
What is the Answering Machine / Voice Mail Box feature? +
You can record a personalized greeting message and the device will answer incoming calls after 3–12 rings. Callers can leave a voice message stored on the SD card. Press the MSG button to listen to messages.
Can the TR500 record conferences and meetings? +
Yes. The built-in microphone (MIC) allows manual recording of conferences, dictation, and home memos — without a phone call. Just press the manual record button.
What is the warranty? +
The TR500 comes with a 1-month warranty covering manufacturing defects. Contact RecorderMax on WhatsApp (0300 011 1864) within 1 month of delivery for any claims.