🛡️ Warranty
Submit a Warranty Claim
All RecorderMax products carry a 1-year manufacturer's warranty. Fill in the form and our team will respond within 48 hours.
Warranty & Returns Policy
- Manufacturing defects from the date of purchase are covered. Physical damage, abuse, alteration, or misuse is not covered.
- We require a receipt or proof of purchase.
- The warranty period begins the day you receive your product.
- You (the customer) are responsible for return shipping costs.
- We do not offer paid repairs. If your return is defective, we will replace it with the same or comparable model.
- If your item is found to be in perfect working condition, we will ship it back to you.
- Memory Cards, Power Adaptor & Accessories are not covered under warranty.
- Sale items: Only regular-priced items may be refunded. Sale items cannot be refunded.
Warranty Claim Form
All fields marked * are required. We'll contact you via WhatsApp or email.
1
Order Information
Please enter the purchase date.
Please select your product.
2
Your Details
Please enter your full name.
Please enter your phone number.
3
Claim Type
Please describe the issue.
4
Evidence Photos / Video
(optional but speeds up approval)
Drag & drop files here, or browse
JPG, PNG, MP4 · Max 10MB per file · Up to 5 files
Tip: A photo of the device label (serial number) + a short video demonstrating the fault will help us approve your claim faster.
🔒 Your data is private and never shared.
By submitting you agree to our Privacy Policy.
Claim Submitted!
Thank you. Your warranty claim has been received.
Our team will review it and contact you within 48 hours.
Claim ID: —
Save your Claim ID above to track your claim status.
Follow up on WhatsAppChat with our support team on WhatsApp — fastest response during business hours (9AM – 6PM, Mon–Sat).
Open WhatsApp