Description

he Tansonic T5U4 is a landline phone recording device that connects to a computer via USB. It supports recording four calls simultaneously. The management software is installed on the computer the device connects to, and other computers on the LAN can view and manage the recordings. In addition to recording customer calls, the Tansonic T5U4 also displays detailed information about the caller during subsequent calls. Customer data is stored by the administrator.

The Tansonic T5U4 telephone recording device is widely used in many fields to improve work efficiency, enhance customer service quality, and also serves as an effective tool for providing data in business disputes and management. The Tansonic T5U4 is used in the electricity, water, and gas supply industries, transportation, telecommunications services, travel and tourism, healthcare, and more.

Key features of the Tansonic T5U4:

• The Tansonic T5U4 4-line landline phone recorder can record 4 simultaneous two-way calls.
• Connect to the computer via the USB interface on the computer’s motherboard.
• Up to 4 Tansonic T5U4 4-line landline telephone recording devices can be connected to a computer, equivalent to 16 lines simultaneously.
• The recorded data is saved directly to the computer’s hard drive, and the data is also backed up to any server.
• Displays the full caller ID, incoming calls, and missed calls.
• Recording of telephone trunk lines and  telephone exchanges  ( Alcatel exchanges ,  Panasonic exchanges , Unify exchanges, etc.)
• Automatic recording, manual recording
• Directly manage devices via a computer on the LAN/WAN network.
• Live call monitoring on each line.
• Listen to the recorded audio on any computer in the LAN/WAN network.
• Display and manage customer contacts.
• Providing SDKs (APIs) to third-party developers makes it easier to integrate them into other systems.
• Free recording management software for Tansonic 04-line landline telephone recorders.

Connection diagram for Tansonic T5U4 4-line landline telephone recording device:

The Panasonic T5U4 is connected and powered via the computer’s USB port. Recording data is installed directly on the computer connected to the device and other computers on the LAN/WAN network, making management easier.